Welcome to FLOWN. At Alstra E-commerce LLC, doing business as FLOWN ("we," "us," or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the privacy policies and practices of our website, www.flownbeauty.com, and explains how we collect, use, and safeguard your information when you purchase our beauty products and styling tools.
When you visit FLOWN, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect order information including your name, billing address, shipping address, payment information, email address, and phone number.
We use the order information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Furthermore, we use this information to:
If you elect to opt-in to our SMS marketing, you agree to receive text messages regarding your orders and promotional beauty offers. Participation is completely voluntary, and consent is not a condition of any purchase. You can opt out at any time by replying STOP to any of our messages. We respect your inbox and limit our communications to relevant order updates and occasional brand promotions.
We share your Personal Information only with trusted third parties to help us operate our online store, such as standard e-commerce platforms and secure payment processors. We do not sell your personal data. We may also share your Personal Information to comply with applicable US laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
We use cookies to ensure our website functions correctly, to optimize your shopping experience, and for basic analytics to understand how our customers interact with our site. You can choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our website effectively.
When you place an order through FLOWN, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Depending on your location, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected].
Alstra E-commerce LLC ( FLOWN )
Website: www.flownbeauty.com
Email: [email protected]
Questions and Feedback
We regularly review our compliance with this privacy policy. If you have any questions, please contact us:
